Comprehensive Managed IT Services

Proactive IT management and support tailored for Australian businesses
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Our Managed IT Services

Complete IT management solutions to keep your business running smoothly

24/7 Monitoring & Support

Proactive monitoring of your IT infrastructure with rapid response to issues before they impact your business.

Essential

Help Desk Support

Dedicated Australian-based support team available via phone, email, or chat to resolve your IT issues quickly.

Standard

Cloud Management

Optimised cloud solutions with security, backup, and cost management for Microsoft 365, Azure, and AWS environments.

Premium

Why Choose PineSeed Managed IT?

Increased Productivity

Minimize downtime and keep your team focused on business goals, not IT issues.

Enhanced Security

Enterprise-grade security measures to protect your data and systems from threats.

Predictable Costs

Fixed monthly pricing replaces unpredictable IT expenses with budget certainty.

Expert Team

Access to a full team of IT professionals with diverse skills and certifications.

Managed IT Service Tiers

Flexible packages designed to suit your business needs and budget. Pricing is indicative only and can be fully tailored, including the addition of services not listed.

Essential

Designed for small businesses with straightforward IT requirements, this plan provides essential IT support and baseline security management for up to three devices.

from $149 /month
  • 24/7 Monitoring & Alerts
  • Help Desk Support (Business Hours)
  • Windows Patch Management
  • Basic Security Protection
  • After hours support
  • Priority support
  • Addons: Cloud Backup
  • 12 Month Contract, Renewed automatically.
  • Priced per business for 1-3 devices.
  • Flexible packages designed to suit your business needs and budget. Pricing is indicative only and can be fully tailored, including the addition of services not listed.
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    Most Popular

    Standard

    Designed for growing medium-sized businesses needing reliable IT and security, this plan provides comprehensive support, advanced security management, and proactive monitoring across your organisation’s devices.

    from $135 /user/month
  • 24/7 Monitoring & Alerts
  • Help Desk Support (Business Hours)
  • Priority support
  • Patch & Update Management
  • Advanced Security Protection
  • Monthly Reporting
  • Managed Endpoint Detection and Response (EDR)
  • Managed RMM (Remote Monitoring and Management)
  • Addons: Cloud Backup
  • 12 Month Contract, Renewed automatically.
  • Flexible packages designed to suit your business needs and budget. Pricing is indicative only and can be fully tailored, including the addition of services not listed.
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    Premium

    For Enterprises needing Comprehensive IT Management

    from $199 /user/month
  • 24/7 Monitoring & Alerts
  • Help Desk Support (Extended Hours)
  • Priority Support
  • Patch & Update Management
  • Advanced Security Protection
  • Monthly Reporting
  • Server Maintenance & Updates
  • Managed Endpoint Detection and Response (EDR)
  • Managed RMM (Remote Monitoring and Management)
  • Firewall Maintenance & Updates
  • Monthly Reporting
  • Optional:
  • SAT (Security Awareness Training)
  • Other add-ons as required
  • Addons: Additional IT management
  • 12 Month Contract, Renewed automatically.
  • Flexible packages designed to suit your business needs and budget. Pricing is indicative only and can be fully tailored, including the addition of services not listed.
    • Get Started

    What Our Clients Say

    Trusted by businesses across Australia

    “PineSeed transformed our IT operations. Their proactive monitoring has reduced our downtime by 80% and their team is always responsive when we need help.”

    Michael Rodriguez

    CEO, Sydney Marketing Agency

    “Switching to PineSeed’s managed services saved us 30% on our IT costs while improving reliability. Their cloud management has been particularly valuable for our remote teams.”

    Emma Wilson

    Operations Manager, Brisbane Retail Chain

    “The PineSeed team feels like an extension of our own IT department. Their expertise and responsiveness have been invaluable as we’ve expanded to multiple locations.”

    Frequently Asked Questions

    Answers to common questions about our managed IT services

    Our managed IT services include 24/7 monitoring, help desk support, patch management, security protection, backup monitoring, and regular reporting. Specific inclusions vary by service tier (Essential, Standard, Premium).

    Response times vary by priority level:
    • Critical (system down): 30 minutes or less
    • High (major impact): 1 hour
    • Medium (minor impact): 4 hours
    • Low (general questions): 8 hours

    Yes, we can work with your current IT setup. During onboarding, we'll assess your infrastructure and recommend any optimizations. We support Windows, macOS, Linux environments, and all major cloud platforms.

    We implement multiple security layers including endpoint protection, network security, email filtering, and regular vulnerability scanning. Our team follows strict security protocols and undergoes regular training. We're also happy to comply with your specific security policies.

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    Let our experts handle your technology so you can focus on your business
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