helpdesk@pineseed.com.au 
(07) 45 888 869Professional VOIP Phone Solutions
Business VOIP Features
Everything your business needs for seamless communication
Crystal Clear Calls
HD voice quality with enterprise-grade audio codecs for professional conversations.
HD VoiceMobile Integration
Seamless connectivity between desk phones and mobile devices for true mobility.
SoftphoneVideo Conferencing
Integrated video calling with screen sharing for productive remote meetings.
HD VideoCall Center Features
Advanced call routing, queues, and analytics for customer service teams.
ACDSeamless Integration
Connect with CRM, helpdesk, and business applications for workflow efficiency.
APIEnterprise Security
Encrypted calls and enterprise-grade security protocols to protect your communications.
TLS/SRTPWhy Choose PineSeed VOIP?
Cost Savings
Reduce phone bills by up to 60% compared to traditional phone systems.
Easy Management
Web-based admin portal for easy configuration and user management.
Scalability
Easily add or remove lines as your business grows without hardware changes.
Remote Ready
Work from anywhere with the same business phone system features.
Enterprise-Grade VOIP Phones
We support all major VOIP phone brands and models
VOIP Frequently Asked Questions
Answers to common questions about our VOIP solutions
For high-quality VOIP calls, we recommend a minimum of 100kbps upload/download per concurrent call. Most business broadband connections can support multiple simultaneous calls. Our team can assess your current bandwidth and recommend any necessary upgrades.
Yes, in most cases we can port your existing business phone numbers to our VOIP system. The porting process typically takes 5-10 business days and we handle all the paperwork and coordination with your current provider.
Modern VOIP systems offer 99.99% uptime when properly configured. We implement redundant systems, QoS prioritization, and failover solutions to ensure business continuity. Many of our clients report better reliability than their old copper lines.
We offer several redundancy options including cellular failover, automatic call forwarding to mobile phones, and backup internet connections. Calls can be automatically rerouted to ensure business continuity during outages.
Absolutely. VOIP phones can be used anywhere with an internet connection. Employees can use desk phones at home, softphone apps on computers/mobiles, or forward calls to any number. All features work the same remotely.